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No matter the role or industry, my goal remains the same: to streamline workflows, connect people through thoughtful communication, and deliver exceptional results. I’ve built content strategies from the ground up, led cross-functional projects across six time zones, and authored dozens of SOPs and best practices to ensure operational efficiency, quality, and consistency. Whether managing complex projects, navigating crisis communications, or crafting narratives that resonate, I lead with clarity, empathy, and purpose—bringing a thoughtful, analytical, and results-driven approach to everything I do.​

Sr. Program and Communications Manager, Palo Alto Networks
April 2023 - Aug. 2025

  • Led community programs and projects, aligning global and matrixed teams across IT, product, and customer advocacy—successfully navigating risks and dependencies

  • Directed internal communications strategy, from executive updates and intranet governance to crisis response, improving cross-functional alignment during incidents

  • Supervised two direct reports; excelled at cultivating healthy, productive relationships across the org

  • Produced monthly executive newsletter to keep leadership abreast of community news and successes

  • Collaborated with cross-functional stakeholders and partners to foster adoption, CX, and growth

  • Spearheaded operational efficiency and cross-functional alignment by creating, implementing SOPs

  • Partnered with SMEs to create key product deliverables throughout software development cycle

Sr. Digital Editor, Palo Alto Networks
April 2023 - Aug. 2025

  • Managed global content strategy for community platform serving customers & cybersecurity experts

  • Built content governance and scalable workflows, including taxonomy, custom CMS features

  • Created scalable training SOPs to reduce friction across editorial and product teams

  • Collaborated with SMEs and product owners to develop technical customer-facing content that supported onboarding and reduced handoffs to engineering

  • Formalized and circulated digital content best practices, editorial guidelines, and crisis-communications protocol to ensure consistency, quality, and a best-in-class community model

  • Excelled at crafting digestible messaging for global audiences, growing member engagement 

Digital Associate Editor, 5280 Magazine
May 2013 - July 2019

  • Managed digital-editorial calendar, including assigning, editing, publishing, and promoting articles

  • Penned personal essay that helped win an Ellie Award, the magazine industry’s highest honor

  • Authored 5280.com’s top-performing story, breaking site records for traffic and engagement

  • Produced an award-nominated daily newsletter with more than 20,000 engaged subscribers

  • Upheld editorial excellence–including voice, style, accuracy, visuals, and SEO–of all content

  • Created 5280 Publishing’s social media strategy, including 4+ years of daily management

  • Supervised the digital-editorial internship program, as well as two junior employees

Digital-Editorial Intern, 5280 Magazine
Jan. 2013 - May 2013

  • Fact-checked articles, exercising keen editorial judgment and strategic communication with sources  

  • Filmed, edited, and produced videos for digital and social publication

  • Pitched and reported stories for print and digital publication 

Writer & Editor
Ongoing 

  • Feature Writer for Incisal Edge, a periodical for dentists and dental professionals (2014 – present)

  • Content Strategist and Senior SEO Writer for Krazy Coupon Lady (December 2019 – April 2021)

  • Editor-in-Chief of Harbor Bluffs Living, a hyperlocal monthly (September 2019 – April 2023)

  • Web Content Specialist for Nova Southeastern University (Fall 2019)

Master of Mass Communication, Walter Cronkite School of Journalism 2012

  • Completed intensive coursework in print, broadcast, and digital media at a top-ten journalism school 

  • Worked as a Health & Social Issues Reporter on Capitol Hill, developing inside sources to report on a range of political, cultural, and health-related topics for national news outlets

  • Conducted six-month investigation into cancer crisis in Vieques, Puerto Rico, after decades of U.S. Navy chemical weapons testing, resulting in published feature on health and legal impacts 

Bachelor of Arts, Arizona State University 2011

  • Majored in Political Science with a double-minor in Justice Studies and African American Studies

  • Studied Public Policy during four-month immersion program in Spain (courses taught in Spanish)

  • Communications Intern for Gina's Team, a nonprofit providing rehabilitation and reintegration resources to incarcerated women in Arizona—including facilitating meaningful group discussions and interviews with inmates at Perryville Prison

  • Took part in highly selective trip to study restorative justice in post-apartheid South Africa. Lived with a local family in Khayelitsha, a Western Cape township; volunteered at a daycare, taught and cared for children 0–5 years old; helped renovate daycare building

  • Member of pre-law fraternity Phi Alpha Delta; member and treasurer of the Womyn’s Coalition

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